Refund and Return Policy
Thank you for shopping at Apera India! We appreciate your business and want to ensure your satisfaction with our products. Please read our policy carefully before making a purchase.
Returns Eligibility:
We accept returns within 15 days from the date of purchase.
To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Initiating a Return:
To initiate a return, please contact our customer service at [email protected] or +91 90999 90429.
To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
We recommend using a trackable shipping method for returns.
Refunds Processing Time:
Refunds will be processed within 15 business days of receiving the returned item.
Refund Method:
Refunds will be issued to the original payment method used for the purchase.
Non-Returnable Items Hygiene and Safety:
For hygiene and safety reasons, certain items such as used honey, honey soap, honey shampoo etc or personalized products may not be eligible for return.
